Twitter claims it is working to bring back #ThereIsHelp, a banner that directs users towards suicide prevention hotlines when they search for specific content. Friday ReutersIt was reported that the company had removed the security tool earlier this week in response to Elon Musk’s orders.
Ella Irwin was Twitter’s head trust and safety. She confirmed the removal of the story, but said it was temporary. “We’ve fixed and renewed our claims. They’re only temporarily removed while we’re at it,” she says to Reuters. “We expect to back them up next week.”
Musk denied Saturday morning that Twitter had ever removed this feature. “The message is actually still. This is fake news,” Musk said wrote on TwitterAdding “Twitter is not a preventive of suicide.” Engadget became tired of searching for terms such as “suicide”, “COVID-19”, and other similar terms on Saturday afternoon. The banner didn’t appear.
1. The message is not changing. This is fake information.
2. Twitter doesn’t prevent suicide.
– Elon Musk (@elonmusk). December 24, 2022
Irwin said to go ahead Reuters Twitter plans to adopt the Google-like approach. She stated that the company is doing “really well” with search results. [we]They are actually mirroring some elements of our approach to the changes we’re making.”
Some consumer safety advocates have criticized Twitter for removing the #ThereIsHelp banner even though it was temporary. Erliani Abdul Rahman former memberFor the company The Trust and Safety Council has recently been dissolvedAccording to her, the incident was “very disturbing” and “deeply upsetting.” Rahman also pointed out that companies often work on safety features in parallel, leaving existing ones in place and replacing them.
Access to the United States of America is possible The National Suicide Prevention LifelineCall 988 or 800-273-8255.
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